Course syllabus: Establish and maintain the Quality management System of laboratories based on ISO/IEC 17025:2017 standard:
· Content, Terms and Definition;
· Documentation and QMS structure;
· Quality Policy and Objectives;
· Risk and Opportunities;
· Customer Satisfaction, feedback and complaint;
· Document handling;
· Management deficiencies and actions;
· Internal Audit;
· Handling of customers items;
· Reference standards and other instruments
· Data Acquisition and control;
· Method Validation;
· Quality Assurance;
· Reporting the Results;
Course syllabus: Establish and maintain the Quality management System of laboratories based on ISO/IEC 17025:2017 standard:
· Content, Terms and Definition;
· Documentation and QMS structure;
· Quality Policy and Objectives;
· Risk and Opportunities;
· Customer Satisfaction, feedback and complaint;
· Document handling;
· Management deficiencies and actions;
· Internal Audit;
· Handling of customers items;
· Reference standards and other instruments
· Data Acquisition and control;
· Method Validation;
· Quality Assurance;
· Reporting the Results;